Customized Credit & Collection Training Built “Live” Around Your Team

Ready Set Collect! offers a practical, personalized system to build a stronger, and more successful collections department. Each engagement is tailored to your company’s size, goals, and challenges.

Candidate Feedback for New Hires

Expert insights on shortlisted candidates for credit and collections roles, assisting you to hire the right people with the right mindset.

Department Assessment

A one on one review of your current team to identify strengths, weaknesses, and training priorities.

Credit & Collections Webinar

A live introductory session that establishes the foundation for best practices in communication, negotiation, and debtor management.

One-on-One Monthly Coaching

Personalized coaching for individuals, providing ongoing support and guidance to reinforce training and maintain performance.

Composing Quality Collection Emails

Crafting collection emails that are clear and concise and create a sense of urgency that achieve the same result as a quality collection call.

Consulting on Problem, Slow Paying Accounts

Via one on one sessions, these accounts are used as learning exercises, along with providing the best suggestions and advice possible to affect collection. A win-win!!!

Corporate Speaking Engagements

I discuss my 35 years of credit and collection experience, and how I have seen the industry change along with providing valuable insights with respect to today's economy and how it impacts the world of Credit and Collections

Testimonials

Heath H

"It’s a pleasure to recommend Bill as a instructor and mentor. I excelled to one of the top collectors in our firm and frequently was awarded top collector of the company for many months at a time. Bill’s approach is patient and personable. He kept me motivated to thrive within a challenging environment and helped me to be more confident and assertive in my professional and personal life. If you are looking to increase your productivity and confidence, then I highly recommend him"

Raj L

"Bill is a dynamic, highly skilled credit and collection instructor. He is a definite leader in the industry, if not the best. His practical, direct and no nonsense approach I believe totally sets him a part from anyone else. His ability to mentor within collection, translates into ones own life. He becomes very invested in people and their success. How could I not endorse him?"

Andrew K

"I worked with Bill for several years at Dun & Bradstreet. His knowledge of credit and collections proved to be a tremendous asset our team and customers. His skills set enhanced, when we expanded to offer "Credit and Collection" seminars and workshops. His passion for the industry and seeing others develop under his mentorship and coaching was always impressive. I would recommend Bill to any organization looking to optimize their accounts receivable team,"

Darius K

"Bill is an exceptional leader who fosters a positive, collaborative, and high-performing work environment. He motivates teams with clear direction, training, and support while promoting growth and accountability.

In fast-paced collection settings, Bill consistently upholds performance, quality, and ethical standards, helping teams exceed targets and maintain strong client relationships. His integrity, professionalism, and attention to detail stand out.

As a mentor, Bill takes the time to understand his team, offering balanced guidance and challenges that drive personal and professional growth. I have great respect for Bill and highly recommend him for any credit and collections leadership role."

Jacquie B

"Bill is an exceptionally talented Credit and Collection advisor and trainer. He is both a pleasure and delight to work with.

If more people in Collections fully understood the subtle nuances to successful collection negotiations, the way Bill does, the world be a better place."

Want to work with us?

Copyright 2026. Ready Set Collect!. All Rights Reserved.